What is the process for reporting a technical issue or bug?

Modified on Sat, 4 Oct at 4:34 PM

To report a technical issue or bug, please use the dedicated support channel to ensure our team can resolve it efficiently.

  1. Use the 'Report an Issue' Form: Navigate to the 'Report an Issue' form, which is available on our website.

  2. Provide a Detailed Description: Clearly describe the problem you are facing. Include the steps you took that led to the issue.

  3. Include Visuals: Attach screenshots or screen recordings to visually illustrate the issue. This helps our support team to see exactly what you're seeing.

  4. Attach Error Messages: If you received any error messages, please include them. This information is crucial for quick diagnosis.

Following these steps will provide the support team with all the necessary information to resolve your issue as quickly as possible.

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